Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Account credentials and preferences
• Booking and travel history
• Payment information (processed securely through payment partners)
• Communication records with our support team

2. Automatic Information Collection

When you access our platform, we automatically collect certain information, including:

• Device information (type, operating system, browser type)
• IP address and location data
• Usage patterns and browsing behavior on our platform
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings
• Communicate with you about your trips and account
• Send booking confirmations, updates, and travel alerts
• Improve our services and user experience
• Prevent fraud and ensure platform security
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Transport operators to fulfill your bookings
• Payment processors to handle transactions
• Service providers who assist in our operations
• Legal authorities when required by law

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are retained for a minimum period as required by transportation regulations.

7. Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate data
• Request deletion of your account and data (subject to legal retention requirements)
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage cookie preferences through your browser settings, though some features may not function properly without cookies.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform with an updated revision date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: